Monday, August 8, 2011

How do i get rid of Troj/Rustok-N from my computer ?

hello, i went through the same issue a couple weeks ago. you may or may not have had success with your current anti virus software, it could be that you have some left on some pages as you mentioned as your virus protection may not be up to date to remove this virus. the anti virus programs are only as good as theyre updates etc. this virus may not be one thats quickly removed. this was the case with my laptop as i had pop ups, slow windows, etc. you can go at this in several different ways. you can go to a healthy pc and utilize a disk, then go and download a virus protection program at www.avg.com or go to www.downloads.com or go to www.pctools.com which i would recommend right now. go to www.pctools.com and follow theyre protocall, you can safely download some up to date anti virus/trojan removal programs to your disk on the healthy computer. or go to www.downloads.com and load them from healthy computer to your disk etc. i like downloads.com as it had lots of freebies to choose from. once their i would load an anitvirus like lavasoft or avg on your disk, save it. then i would go on your unhealthy computer and reboot it and tap the F8 key while its booting and use safe mode. or you can go to system restore and turn off. then run your disc program allowing it to scan the anti virus etc. upon completion of scans for virus, malware, spybots, adware, trojans etc. you can hopefully remove the virus from your files. i ran mine several times just to make sure. i was succesful with the AVG program in removing everything. once you have successfully scanned then power off, reboot, and power up to allow new updates etc. run the scan again to make sure your good to go. the whole idea is that your running a disc loaded from an uninfected alternate computer that is not compromised this will increase your antivirus/healing abilities etc. if you do not have access to another computer, i would then go to www.downloads.com and load up www.lavasoft.com/antivirus or load the www.avg.com. i like avg myself, run it, have it scan your computer the whole way through and see what files are infected etc. you can see which files and how many are infected this way. then click remove all unhealed/infected files. they will then be moved to a vault etc. but after running the scans i would then turn off your computer and re boot it. run the scan a 2nd time and see what your looking like etc. this should remove the viruses. if not, then go to www.downloads.com and check on a separate malware/removal download and run the malware removal program. run that as well, and see what ya got goin. these programs alone or together should remove these viruses. good luck

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